Please fix my premium link. Telling me to upgrade to whai I already paid for months ago Please fix link and let me know
Premium Plus Features
Can you please fix premium plus link. the link keep telling me upgrade to what i have paid for i have sing in and have not access to premium features. i look forward to hearing for you to fix the link
We see that you purchased RealPlayer Plus v.18. If you installed RealPlayer v.20/20, you will need to upgrade to activate Plus features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.
If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.
Once you have installed RealPlayer v.18, you will need to sign into it to activate your Plus features.
We see an active RealPlayer v.2020 under your email address. You will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in: