As RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products, including:
- RealPlayer 15, 14, SP and 11 (for Windows), 10.5 and 10
No email or phone support is available for these products. Product development has stopped, and no updates or security patches will be released for these product versions.
We always recommend using our most current version, which is RealTimes. In the following article you can find out more information about our latest RealPlayer Version:
https://customer.real.com/hc/en-gb/articles/204336888-What-is-RealTimes-
You can download RealTimes software from: http://www.real.com
Note: Please be aware that we are no longer making any updates to RealPlayer Cloud or RealPlayer 16 as well, and popular features such as Download This Video may not work on these versions. Therefore, we strongly recommend using RealTimes.