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The Real Player is not working

Hi, I have purchased the real player plus and installed at my computer (window 10).  But when I tried to play the video, the computer shown: The Real Player is stop operating and closed.  The same message also shown when I tried to burn the disk.  I have uninstalled it and installed this again, the problem is still exist.

When I installed the free version, I can play the video, but of course, some functions are not allowed.

Please tell me what to do. 

Eddie Cheung

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Real Network Team,

In spite of doing everything as per your instructions still my Real Player is not working. I uninstalled the Real Player and again downloaded it but still is not working,  

DILIP VAKHARIA 0 票
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I purchased real play plus this morning and unable to play DVD on it,

The add ot update to real play plus continues to pop  up. saying I need to purchase the program in order to play dvds.

Richard Jeffries 0 票
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Dilip,

Can you please describe what is not working in RealPlayer. If you are not able to play a video, please install k-lite codec pack.

Real CS 0 票
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