real player crashing

jonathan null

• 2018年11月01日 23:53

to whom it may concern,

my real player seems to crash and freeze up on my pc whenever i try to open the player i uninstalled it and reinstall it and i am still getting that problem what can i do to fix this please help me when ever you can!

i am a loyal user of the free software of real player thank you

yours truly, Jonathan

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• 

  RN Support

  • 2018年11月01日 23:55

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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