real player failure

null null

• 2018年12月28日 00:23

hello my names Ken from Perth WA.i have a 3yo HP250 notebook. real player has started telling me i do not have a cd burners installed on the notebook.  i have no idea whats going on?? the cd burner is still there and works with windows media player why has real player got this problem and are you going to fix it ???

 

cheers

ken

0

• 正式なコメント

  

  RN Support

  • 2018年12月31日 06:50

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.
• 

  Harvey Leppa

  • 2018年12月28日 01:29

  my problem is that my burn will not burn past the first song

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