Recent update

John Fox

• 2019年09月14日 20:52

I downloaded the most recent update today after being notified that an update was required.  Ever since I downloaded and installed the update, I get this popup:

rpsystray.exe is downloading files from One Drive        AND

ffprobe.exe is downloading from One Drive.

No matter what I do, the downloads won't cancel and the popups continue to flash on my screen.  Is there a way to disable this?

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• 

  RN Support

  • 2019年09月26日 23:38

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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