realplayer off line

Marion Kirby

• 2020年06月20日 12:27

Restart computer does not allow me to sign in stating 

file://C:\Program Files(x86)\Real\RealPlayer\Data Cache\Login\offline

 

This happened after windows 10 June update

My account is up to date on the $99 a year

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• 

  RN Support

  • 2020年06月20日 16:49

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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