Windows 11 realplayer does not work

Clayton Parker

• 2021年11月12日 23:11

I am running Windows  and Realplayer updated two days ago and it will not work.

When I start it the dashboard opens but all functions are locked up. I can not close it even by right clicking on the taskbar icon and selection close all windows. The only way to close it is to restart the computer.

Thank you

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• 

  RN Support

  • 2021年11月17日 22:46

  To resolve this issue, please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created you will need to recreate them.

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