dvd burning
After latest Real Player update, I cannot burn Dvds, It shows dvd burning disabled.
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We see that you have an active RealTimes Premium plan under your email address.You will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer
If you still have issues burning, please let us know what error messages you see.
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I'm signed in, it shows ( preparing to recode files) and Real Networks shuts down.
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Please follow the instructions from the below link to resolve your issue.
Please note: If you have any playlists created, you will have to recreate them.
If the issue persists, please let us know.
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I've uninstall Real Player ad install new one, same thing, preparing to encode files and it shuts off after 3 seconds.
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We sent you an email. Please respond to it.
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each time I burn a dvd ,I get an error message.device may need a time out or has been reset. I am paying for something that does not work.i have tried 3 different brands of dvds,no change.so help me fix the problem are cancel me.
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Fernando,
Please follow the instructions from the below link to resolve your issue.
Please note: If you have any playlists created, you will have to recreate them.
If the issue still persists, please let us know.
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