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As stated earlier, we want to inform you that as RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products. We are no longer mak...
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To resolve this issue, follow the instructions provided in the below article: https://customer.real.com/hc/en-us/articles/204040473 Let us know the progress.
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I've sent a message to the email address associated with your account. Please respond and we'll go from there.
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When you originally purchased RealPlayer Plus, you purchased version RealPlayer SP, which was a one-time charge. With that purchase, you received updates and support of that version for no addition...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040753 If the issue still persists, please provide the following information: • What happens when you...
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Firstly, we want to inform you that RealPlayer library only holds the address or location of the files stored on your computer but not the original content itself. Therefore, we are sorry to say th...
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You can access the Cloud videos along with the local ones by downloading the RealTimes program onto your computer. To do so, visit www.real.com and follow the onscreen instructions. We also want t...
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On checking our records, I see that you have purchased RealPlayer Plus 16. We want to inform you that as RealNetworks makes new products available to customers, it's not possible for us to continue...
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On checking our records, I see that you have purchased RealPlayer 16 Plus. As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products ...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040593 Let us know how it goes.