SUPPORT

Unable to download videos - We are happy to report that the inability to download videos has been fixed.

Please follow these steps:

1. Open Chrome, Firefox or Edge browser
2. Go to YouTube and play any video
3. Click on the Download button (You will still receive a "No videos to download" message)
4. Close the browser
5. Restart your PC and go back to download a video now. (Step 3 through Step 5 will update the RealDownloader and you should be able to download videos again)

Share to Facebook - Due to some policy updates made by Facebook, "Share to Facebook" in RealPlayer is currently not working. Our engineers are working on an alternate solution to enable this feature again.

REALPLAYER

REALPLAYER

Manage videos, photos & music: download, play, convert, trim, burn CD/DVD on your PC

REALTIME

REALTIMES

Share stories, videos & photos on Android, iOS, Roku, Chromecast, the web and other devices

COMMUNITY

COMMUNITY

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BILLING & ACCOUNT

BILLING & ACCOUNT

Billing, cancellation, account settings, sign-in and password