Where are the Cloud files being stored?

Cloud files are stored in data centers in the US and Asia.

How are the files encrypted? Are the files stored in an encrypted form?

We do not disclose this level of detail for security reasons.

Does RealNetworks use their own servers or third-party ones?

We use Amazon Web Services (AWS) for all RealCloud media.

What security class do the servers comply to?

You can check on AWS security class information that is available publicly.