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"Unable to download" error when downloading videos

When I try to download videos from the web, the RealDownloader gives me an "Unable to download" message. How can I fix this?

There are a few different reasons why this message may appear. Please try the following solutions.

Solution 1: Change the video quality setting

This error can appear if the website has set the video quality "Auto 1080p". If you manually select a quality setting for the video before downloading, the video should download successfully. 

Solution 2: Change the download location

If you previously chose a download location other than a local drive, the download will fail with the message "Unable to download". Here's how to change it so the download succeeds: Change download location for videos

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