video files

cedric kearney

• December 26, 2017 21:58

i had multiple videos saved in my realtimesplayer online and now there all gone this is really crazy smh

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• Official comment

  

  RN Support

  • December 29, 2017 21:19

  Click this link to know how to add files back to your library.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

  Simply reinstalling should solve your issues.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows
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  cecil holder

  • December 27, 2017 16:36

  I add vidooes to Real player and then I cannot find it in my library. Secondly, when I try to delete a file it akes a very long time. Please help.

   

   

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