Premum Upgrade still prompting me to upgrade

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• January 01, 2018 20:31

Hi guys, have just paid for Premium Upgrade, which appears no different and is older than last free version ? Also still get upgrade popup. So have no way telling if I'm getting any more for my money.

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• Official comment

  

  RN Support

  • January 03, 2018 00:48

  Please make sure you are signed into RealPlayer. Signing will unlock your paid features. Please use the same email address as your login.

  Instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  Also, please make sure you have the latest version of RealPlayer installed. You can download and install from www.real.com

   

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