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Google Chrome not showing RealPlayer extension

I have downloaded RealPlayer in Windows 7. Google Chrome does not show this in the extensions section, and no RealPlayer download tab shows when I want to download videos from You Tube. It works fine in Internet Explorer but not in Google Chrome. I have reinstalled Chrome. Any ideas please.

Glyn Roberts

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There is no downloader button showing in chrome, and realplayer is not showing in the chrome extensions.

Glyn Roberts 0 votes
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It is possible your Downloader may be disabled in the startup.

To check if your Downloader is not disabled, please follow these steps.

1. Open Task Manager.
2. Click on Startup tab.
3. Look for RealDownloader and all other Real components and make sure they are set to "enabled".
4. Click Task Manager,
5. Restart RealPlayer and open a browser.

Please let us know if that helped. If the issue still persists, please let us know which firewall program you are using.

Real CS 0 votes
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I am using Norton Life Lock (Norton Utilities and Norton Security.

I have checked the Task manager but RealPlayer/RealDownloader is not shown. I have turned off all security & firewall but the program still does not show when playing videos. I do have a message that says RealPlayer.

I do now have the following message: REAL DOWNLOADER HAS STOPPED WORKING:

Problem signature:

  Problem Event Name:                         APPCRASH

  Application Name:                              recordingmanager.exe

  Application Version:                           18.1.20.206

  Application Timestamp:                     5e5fefd5

  Fault Module Name:                           rpsharedcomponents.dll

  Fault Module Version:                        18.1.20.206

  Fault Module Timestamp:                  5e5fef85

  Exception Code:                                  c0000005

  Exception Offset:                                0002a418

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             2057

  Additional Information 1:                  0a9e

  Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:                  0a9e

  Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

 

Glyn Roberts 0 votes
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Glyn,

We sent you an email. We will take it offline. Please respond to our email.

Real CS 0 votes
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