RealPlayer.exe installer contains virus

Ken Whitcomb

• June 15, 2021 06:18

While playing some music this evening I was prompted to upgrade my RealPlayer to the latest version.  It appeared to be genuine so I accepted.  During the file download my antivirus warned me the file was infected with "Gen:Suspicious.Cloud.4.bCY@aGvQuini."  It quarantined three copies.  The installer RealPlayer.exe does not work after it was purged.

Is your website infected?  Is there a safe place to download a clean installer?

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• Official comment

  

  RN Support

  • June 15, 2021 22:15

  We have engaged our engineering team to take a look at it. RealNetworks takes precautions to ensure our software is clear of viruses. It is safe to install RealTimes and RealPlayer when you download it from http://www.real.com or using the "Check for Update" function in the RealPlayer itself.

  Here is more information.

  https://customer.real.com/hc/en-us/articles/204040343--Potential-virus-warning-when-downloading-or-updating-RealPlayer

   
• 

  Rolf Ol-Lars

  • June 15, 2021 09:57

  I got the same problem with virus when updating RealPlayer 20/20 !!!!!

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