Eamon James
I have purchased the All Access Premium Package. I am trying to download some video clips from You Tube. All I'm getting is Unable to Download. I had no problem downloading You Tube video clips before I upgraded to the All Access Premium Package. A complete waste of money.
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Please follow the steps from this link to resolve your issue.
https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader
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