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Realplayer and Downloader does not start in Windows 11



  • Geri Zahner Heasly

    I ALSO have no functionality with RealPlayer Downloader...

    These are my RealPlayer and Dell Laptop specifications:
    RealPlayer Downloader Version
    Distribution T22ENUH93
    Computer Dell
    12th GenIntel(R) Core(TM) i9-12900HK 2.50 GHz
    64 GB Ram
    64-bit operating system, x64-based processor
    Operating System Windows 11 Home
    Version 22H2
    Installed 9/27/2023
    OS Build 22621.2715
    The Downloader function was working beautifully October 31, 2023, the date of my most recent downloads.
    I have not uninstalled/reinstalled the software since, from your post, that appears not to work. 
    Thank You in advance for your speedy reply!!
  • salma wisoky

    Other programs or processes running on your computer could be conflicting with RealPlayer and the Downloader. Try closing any unnecessary applications and see if that resolves the issue. Additionally, check if you have any antivirus or security software that may be blocking or interfering with the launch of RealPlayer. Temporarily disabling such software can help determine if it's causing the problem. 

  • RN Support

    Can you please let us know the following information:

    Please go to C:\Program Files (x86)\Real\RealPlayer.
    Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed?


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