Realplayer and Downloader does not start in Windows 11

Mike Jones

• November 24, 2023 17:33

Why does realplayer and downloader not starting when I click the icons? 

Occasionally (and it is happening more frequently), this happens and currently I am currently forced to uninstall and reinstall all realplayer modules. Once I reinstall then everything seems to work correctly. It seems if I don't use them for a 3-5 days then this issue occurs. 

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  Geri Zahner Heasly

  • November 27, 2023 13:58

  I ALSO have no functionality with RealPlayer Downloader...

  These are my RealPlayer and Dell Laptop specifications:

  RealPlayer Downloader Version 22.0.4.304

  Distribution T22ENUH93

  Computer Dell

  12th GenIntel(R) Core(TM) i9-12900HK 2.50 GHz

  64 GB Ram

  64-bit operating system, x64-based processor

  Operating System Windows 11 Home

  Version 22H2

  Installed 9/27/2023

  OS Build 22621.2715

   

  The Downloader function was working beautifully October 31, 2023, the date of my most recent downloads.

   

  I have not uninstalled/reinstalled the software since, from your post, that appears not to work. 

   

  Thank You in advance for your speedy reply!!

   

  Geri

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  salma wisoky

  • December 13, 2023 02:39
  • Edited

  Other programs or processes running on your computer could be conflicting with RealPlayer and the Downloader. Try closing any unnecessary applications and see if that resolves the issue. Additionally, check if you have any antivirus or security software that may be blocking or interfering with the launch of RealPlayer. Temporarily disabling such software can help determine if it's causing the problem. 

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  RN Support

  • December 13, 2023 20:07

  Can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed?

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