Burning CD

Darla Goodrich

• September 25, 2016 01:03

 Almost every time I try to burn a music cd, it starts to burn & then real player closes program, won't respond and my cd is just wasted.  Why does this keep happening?  What can I do to fix this problem?  I tried using real time but couldn't figure out how to work it at all so went back to this old version (I'm not that great at computers, I'm older...haha) Thank you!

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  Arvin

  • September 25, 2016 21:38

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204040853

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  Lloyd Callaway

  • January 23, 2020 13:40

  keeps saying cd is dirty

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  RN Support

  • January 23, 2020 23:23

  Lloyd,

  It means that either the lens on your CD burner needs cleaning or your CD disk is corrupted. Please try using a different CD or clean your CD burner. We are not sure how a CD burner can be cleaned. You can contact your CD burner manufacturer to learn more.

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