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Real Player Downloader quit last week



  • Danny Schwab

    Additional comments: I am having problems with download in both Chrome and Edge.   Same issue with no dropdown at the top of the screen.   When I try to open RealDownloader on the Start menu under RealNetworks/RealPlayer Downloader nothing launches.  


  • RN Support

    Please follow these steps and let us know if the issue persists.

    1. Uninstall RealPlayer
    2. Restart PC
    3. Reinstall RealPlayer

    If you still have issues, please let us know.

  • Danny Schwab

    I uninstalled RealPlay.  Restarted PC.  Re-installed RealPlayer from the software on RealPlayer website.   No change.

    I checked the Start Up Listing and the following are all listed in the StartUp Files are ON among others: Real Player, Real Downloader, Real Networks Scheduler.

    About Real Player Downloader: Real Player Downloader, Version, Distribution T22END01

    I tried Chrome and Edge with the same no download button.  


  • RN Support

    We sent you an email. We'll take it from there.

  • Frank Peden

    I just purchase the real player plus couple days ago i m having trouble down loading any music  iam not seeing any of the plus features i tried uninstalling im not having any headway on this

  • Kent Stephenson

    Something changed a couple of days ago. Was working fine and now getting (cannot download videos on this page) message. All videos, youtube and others.

  • RN Support

    Frank & Kent,

    Can you please let us know the following information:

    Please go to C:\Program Files (x86)\Real\RealPlayer.
    Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using?

    Frank - In addition, you will need to sign into your RealPlayer to activate your Plus fetures.


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