Can't play web videos
Can't play web videos. Screen goes to black and nothing happens. I have uninstalled the software and reinstalled with the latest software, but no help.
I am running Windows 7 and my default browser is Google Chrome.
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Official comment
Please clear cookies in your Internet Explorer. Web Videos uses Internet Explorer properties.
You can find instructions in the below link.
https://customer.real.com/hc/en-us/articles/204039333-Resetting-your-web-browser
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