real player

ron oneal

• May 11, 2018 19:10

I am not able to use burn feature in real player, when ever I am clicking on burn option then real player is freez, and then cannot do anything, I just have to end task.

And even I have re-install the real player and checked for update as well, but no solutions.

Please help.

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• 

  RN Support

  • May 15, 2018 20:43

  Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: You may have to recreate playlists if you already have them.

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