Payment Request

Denise Cummings

• June 15, 2018 06:17

Hello,

I just paid $39.95, and now your system is showing me payment plans as though I haven't paid.  My payment was made May 29, 2018.  Is everything okay with my account?

Thank you!
Denise Cummings

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  RN Support

  • June 28, 2018 20:51

  We sent you an email with the solution. Here it is once again.

  You will need to sign into RealPlayer activate your paid features. Here are instructions on how to sign into RealPlayer.
  
  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer
  
  

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