downloader sometimes doesn't work
Sometimes downloader doesn't work, with FB videos which have permissions and should work; symptoms are that after searching for video, app disappears [not closes]. Sometimes this can be solved by closing all realplayer apps in task manager [win 8.1] but nut always, always so far fixes w reboot. Ideas?
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Something seems to have gone wrong with your library database or with the installation itself. Following the instructions from this link should resolve your issue.
Please note: You will have to recreate any music playlists if you are following these steps.
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