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Tracey Canty

• August 17, 2018 14:39

How come when I try to download a song, I cant do it and RealPlayer is saying do I want to continue to use the player for free when I've been paying for RealPlayer since like 2002??????

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  Jan Weideman

  • August 17, 2018 19:20

  wen i type stuff in on the search box  .why does it say not autherised

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  RN Support

  • August 17, 2018 19:54
  • Edited

  Tracey,

  It appears that you are not signed into RealPlayer. Signing into RealPlayer will activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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  RN Support

  • August 17, 2018 19:52

  Jan,

  Can you please describe which search box you are mentioning about?

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