Update Gone Wrong

Harry Hunnicutt

• September 16, 2018 13:08

I had Download Express for which I paid $24.99.  You sent me a notice to update.  I did.  Now I'm back to the free version and I can only download one file at a time.

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  RN Support

  • September 17, 2018 21:42

  We already sent you an email regarding this. You will need to sign into RealPlayer to activate your paid (Downloader Express) features. Here are instructions to sign in:
  
  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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