Download video is not showing up

Karl Shaughnessy

• September 24, 2018 02:43

Under Manage Add-Ons the Real network download is not even listed for me to enable or disable.

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  RN Support

  • September 25, 2018 23:52

  If you are not seeing it, RealPlayer is not installed correctly. Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to re-create them if you are following these steps.

   

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