Real Player Locks up when trying to play any video. Have relaoded program several times with no fix to problem. Help!

Warner Johnson

• October 28, 2018 07:05

Real player Locks up every time I try to play a video. Have uninstalled program and reinstalled it several times to no avail.

 

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• Official comment

  

  RN Support

  • October 29, 2018 20:48

  We have heard about the recent Windows update deleting files,

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.
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  geoff markley

  • October 28, 2018 07:38

  I think it has to do with recent windows 10 update  which has a lot of probs , seems a lot of us  have  the same prob  ..only recently .. think its up to  realplayer/ Microsoft  to sort out 

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