Real Player is constantly freezing up.

Pratul Pathak

• October 26, 2018 23:04

Cannot play any videos. My Real Player is constantly freezing up and I have restart my computer. Also the burner will not recognize blank cd's even though Windows Media does.

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  RN Support

  • October 26, 2018 23:12

  To resolve the video playback, please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

  If RealPlayer continues to freeze, please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists, you will need to re-create them

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