Will not launch video library ... have used program for 2 years

Dave Black

• December 20, 2018 23:04

New install today to fix problem  ... same problem ... frozen when I open a video?? 

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  RN Support

  • December 21, 2018 18:03

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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