realdownloader has stopped working

Robert Ash

• January 08, 2019 05:13

 When I press download video a message appears saying "real downloading has stopped working"  I have realplayer 18.1 and Windows 7.  Please advise how to overcome this issue.

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  RN Support

  • January 08, 2019 22:11

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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