Compatibility with older realplayer music files

Bernard Shaw

• February 02, 2019 19:38

I have not accessed my music files in about 3-years and cannot get my recently purchased realplayer premium package to open on my windows 10 computer. Any ideas?

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  RN Support

  • February 05, 2019 21:04

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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