Download problem

Malcolm Marshall

• February 08, 2019 11:52

I'm having problems downloading music videos.I can play music videos but clicking on the download button only brings up No Videos To Download on this page and yet if its a video about aircraft or anything else they will download as normal.

Are music videos being blocked?

 

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  RN Support

  • February 11, 2019 22:29

  Please follow these steps to resolve the download issue:

  1. Open Chrome, Firefox or Edge browser
  2. Go to YouTube and play any video
  3. Click on the Download button (You will still receive a "No videos to download" message)
  4. Close the browser
  5. Restart your PC and go back to download a video now. (Step 3 through Step 5 will update the RealDownloader and you should be able to download videos again)

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