realplayer doesn't load very slow

denise crage

• September 05, 2019 13:52

hi there ive paid for Realplayer for ages now and ive noticed over the last few months its takes about 10 mins to load freezes all the time 

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  RN Support

  • September 05, 2019 19:50

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

  Please let us know if you have additional questions.

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