Every time I try to do something on Real Player, its says I'm not paying for premium and couldn't much of anything.i have been paying for premium. Please check on this and reply. jwtckt@gmail.com i think you owe me some extra time.Free

Louise Thompson

• September 06, 2019 16:30

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  RN Support

  • September 10, 2019 17:34

  Your Premium account is associated with lou1937@outlook.com.

  You will need to sign into RealPlayer with lou1937@outlook.comto activate your Premium features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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  Paul Baker

  • September 11, 2019 16:26

  I am getting the same message and have been a paid user for years. Upgraded today for another $ and now I cannot download videos. Get the No Videos Found on this Page message.

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  RN Support

  • September 11, 2019 20:29

  Paul,

  We are aware of an issue with RealDownloader unable to download certain videos. Our engineering team is working on this and we will email you when the issue is resolved. We apologize for the inconvenience

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