
Plus my name is Gregorio and like I said they sent me an order confirmation but just that, do you guys send a specific code to activate it or nothing...
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I just bought the real player downloader express option and I received a message into my email, but I do not have the feature in my account and it just show me the free version and also it ask me to choose to purchase other option but I already paid 24.99 for the option I mention in this message...
why they ask me to pay for it again...
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Plus my name is Gregorio and like I said they sent me an order confirmation but just that, do you guys send a specific code to activate it or nothing...
You will need to sign into RealPlayer with your email address to activate your Downloader Express features. Here are instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer