Recent update

John Fox

• September 14, 2019 20:52

I downloaded the most recent update today after being notified that an update was required.  Ever since I downloaded and installed the update, I get this popup:

rpsystray.exe is downloading files from One Drive        AND

ffprobe.exe is downloading from One Drive.

No matter what I do, the downloads won't cancel and the popups continue to flash on my screen.  Is there a way to disable this?

0

• 

  RN Support

  • September 26, 2019 23:38

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

  0

Please sign in to leave a comment.