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How to add my paid subscription to brand new computer

I purchased a subscription to RealPlayer Plus this summer and would like to be able to use it on my brand new computer. I saved my files to a zip drive, and attempted to make the transition without having to contact RealPlayer, but I get a message asking me if I wished to subscribe to certain options with regard to managing my music. I purchase my music and would like to be able to use it.

Pamela Fountain

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Thank you for the post, I too have purchased the $39.99 version and cannot download to a new computer without getting an "unavailable website" or "technical difficulties" message.  Also, I have to sign in with Facebook which I hadn't been on in 8 years prior to this mess.

What is the deal, why can't I download to a new computer?  Am I going to need to buy a whole new player for this one?

Sarah Rector 0 votes
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