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Paid for upgrage bu nothing changes

I paid for an upgrade to the 24.99 version. When I installed I got a message saying I already had an equal version, but I had the FREE version, so I replaced the version on my computer.

Everything is the same...still can't download metadata for tracks, etc.....but I paid 24.99 for an upgrade....nothing changed...just as it was before the upgrade.

Jim Caples

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I had already signed into RealPlayer. There is no difference between the FREE version I was already using and the Express version that I bought. I wasted 24.99.

Jim Caples 0 votes
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Jim,


This confirms your refund for your RealPlayer Downloader Express purchase in the amount of $27.43.

Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next credit card statement issued following this processing period.

Real CS 0 votes
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