RealTimes Desktop Serviceのクラッシュが原因でサインイン不可

Naoyuki Takahashi

• September 11, 2021 10:10

サインイン不可系の問題なのですが、その原因が「RealTimes Desktop Serviceが開始直後にクラッシュする」というものです。
(Process Explorerで確認したところrpdsvc.exe出現→直下にWerFault.exe出現→双方が消えるを短時間に繰り返している状態)

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  RN Support

  • September 14, 2021 19:46

  We don't offer support in Japanese. Please follow the instructions from the below link to reinstall RealPlayer.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: You will need to recreate your playlists if you have any should you follow these instructions.

   

   

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  Naoyuki Takahashi

  • October 10, 2021 08:55

  

  Reinstalling is no use, but I may have found the reason:

  

  "Boot Parameter" for "RealTimes Desktop Service" is Blank, so RPDSvc.exe can't read "configuration file", then it returns a message "***You must specify a configuration file.***" and terminates.
  What should be specified in "Boot Parameter"?

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