accidently deleted library

Karmen Ovchian

• September 21, 2021 03:25

i accidently deleted my library videos. is there any way to recover them. They were not saved in cloud.

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  RN Support

  • September 22, 2021 21:12

  All videos are stored in your PC's hard disk. RealPlayer scans your Videos, Music and Pictures folder by default and adds any videos that are stored there. If you still have your videos in these folders, you can add them back to the library. Please follow the steps from this link to scan for files.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

  If you don't find them in your PC's hard disk, the only other option for you to look would be your Recycle Bin. If found, you can restore them. If you don't find them there too, there is nothing much we can do. You may want to contact a local IT technician.

   

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