Everything gets deleted from RealPlayer

null null

• January 26, 2022 12:13

Sometimes everything gets deleted from RealPlayer. I updated Windows this morning.

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  RN Support

  • February 14, 2022 23:27

  If you did a fresh installation of Windows, you probably formatted your hard disk. If this is the case, all of your hard disk content is erased which would include your media files too. If you didn't format your hard disk, please follow these instructions to scan your hard disk.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

  Please note: We don't store any of your local media files.

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