Youtube Videos

Rozel Revell

• September 28, 2026 11:13

I am not able to download videos.

1

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  RN Support

  • September 28, 2026 21:57

  Please follow the steps from this link.

  https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader

  If the issue persists, let us know what error message do you get when you download?
   
  In the meanwhile, can you please let us know the following information:
   
  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.
   
  Please provide us with the version number you see there.
   
  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? 

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