burn cd useing mp3

jim belden

• October 18, 2026 01:48

I paid for burning mp3 but it don't work and you want to sell me (or charge me) for a new burner, I paid for this at least 15 yr ago

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  RN Support

  • October 26, 2026 20:10

  We see that you purchased RealPlayer Plus 22. If you installed RealPlayer 25, you will need to upgrade to activate Plus features in RealPlayer 25 as this is a different product with additional new features. If you want to upgrade, please let me know. As a loyal user, you are eligible for a discount.

  If you don't want to upgrade, you will need to uninstall RealPlayer 25 and install RealPlayer 22. You can install RealPlayer 22 by clicking this link.

  https://customer.real.com/hc/en-us/articles/26977777292059-Installing-RealPlayer-22

  Once you have installed RealPlayer 22, you will need to sign into it to activate your Plus features.

  Once you have done the above, please follow these steps to install the latest downloader.
   
  https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader
   
  Very Important: Uncheck "New RealPlayer 25" and click Other to install the latest Video Downloader.

  Please let us know if you have additional questions.

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