real player crashes shortly after opening, won't respond

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• May 31, 2022 03:55

When I open Real player (recently Updated) the first time I click on a button, ex..to open library or cd, it freezes and shuts down. I cannot keep it going..Any help is appreciated

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  RN Support

  • June 01, 2022 19:43

  It appears that something went wrong with the installation. Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will need to re-create them.

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