i paid 39.99 to be able to watch DVD'S its not working WHY? i watched one last night now will not work im ready to cancel

Carlton Fogg

• July 07, 2022 18:57

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  RN Support

  • July 08, 2022 20:03

  Have you signed into RealPlayer? Signing into RealPlayer will activate your Plus features which includes DVD playback. Here are instructions to sign in:

   https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  If you are signed in and still unable to play DVD, can you please let me know what happens when you play a DVD? Are you seeing any error messages? As long as you are signed in and you are playing a regular DVD (not Bluray), you should be able to play the DVD

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