RN Support
- Total activity 12983
- Last activity
- Member since
- Following 0 users
- Followed by 14 users
- Votes 3
- Subscriptions 5849
Comments
Recent activity by RN Support-
Official comment You might be receiving this error if you are trying to burn a file that is not supported by RealPlayer burn feature . For example - .WebM files can be played in RealPlayer but can't be burned to a ...
-
Official comment I've sent you an email. We'll take it from there.
-
Official comment We don't have an option to rearrange videos in the private folder at this moment. I have forwarded your feedback to the appropriate team. Your insights and opinions will help us in our ongoing eff...
-
Official comment Can you please make sure you are signed into RealPlayer. Signing into RealPlayer will unlock your paid features. Here are the instructions to sign in: https://customer.real.com/hc/en-us/articles/20...
-
Official comment We are aware of this issue and we have fixed the issue. We have sent our updated version to the app store. Once it is approved by the app store, you should receive the notification to update the app.
-
Official comment Can you please let me know happens when you try to reinstall? Do you see any error message? Also, are you trying to install RealPlayer on your PC or your mobile device?
-
Official comment We have identified an issue and our engineers are improving the performance. We are releasing an updated version of RealPlayer very soon which should take care of this issue. You will receive a not...
-
Official comment First, we need to find out if your computer is able to detect the CD. When you insert the CD, are you seeing Windows detecting the CD? If yes, you will need to use the File Explorer to transfer fil...
-
Official comment Have you tried to reinstall RealPlayer? If not, here are the instructions to reinstall RealPlayer. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windo...
-
John, Can you please make sure that the file you are trying to burn is a MP4? You may receive this error message if you are trying to burn a file that is not compatible with RealPlayer.