RN Support
- Total activity 13023
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Comments
Recent activity by RN Support-
Official comment Do you have dual display drivers installed on your computer? Would you be able to send me the following txt file? 1. Click the Windows Start button.2. Click Run.3. Type in "dxdiag" (without quotes)...
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Official comment We sent you an email. Please respond from there.
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Official comment Multiple downloads is a paid feature. The last version that allowed multiple downloads was v. 18.1.7.344
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Official comment I am not seeing a paid account under this email address. Do you have an alternate email address? Please note that, older versions are not available in our system, and we are no longer supporting Re...
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Official comment You may receive this error if you are trying to burn a format that is not compatible with RealPlayer burn feature. Installing the K-Lite codec pack often helps to fix issues related to DVD burn. Yo...
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Official comment I just tested trimming a video and I was able to trim it as per how I chose the length. Can you please confirm that you are following the steps from this link to trim the video? https://customer.re...
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Official comment I am glad it is working for you now.
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Official comment Please reinstall RealPlayer to resolve this issue. Here are the instructions to reinstall RealPlayer: https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Win...
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Official comment Please reinstall RealPlayer to resolve this issue. Here are the instructions to reinstall RealPlayer: https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Win...
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Official comment I see that you have purchased RealPlayer Plus. With this purchase you get only 1GB of Cloud space. It appears that you already have a few files in the Cloud and have only 0.2GB left.Therefore, if y...