RN Support
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Recent activity by RN Support-
Official comment RealPlayer can't create an audio cd from an existing DVD. RealPlayer can be used to burn MP3 songs into an audio CD. (If spotify files are in MP3 format and not copyright, you should be able to) No...
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Official comment This is not a feature built within RealPlayer. In the paid version, you do have the option to print jewel case for audio cds only.
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Official comment You may receive this message when you are trying to burn a file format that is not compatible with RealPlayer DVD burn. Please convert the files to MP4 so you don't run into this error message.
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Official comment Cloud videos - We have checked your account and we see that you have used 15.57 GB out of 25GB of Cloud space you have. It appears that you have signed in using Facebook. Therefore, you will need t...
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Official comment We have a known issue with Firefox's latest version. Our engineers are working on resolving it. I will email you when the issue is fixed. Until such time, request you to use an alternate browser.
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Official comment From your screenshot, it shows that you are not signed in. Signing will unlock your paid features. Here are instructions to sign in: https://customer.real.com/hc/en-us/articles/204040653-Signing-in...
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Official comment You should be able to share video clips as long as they are not longer than 20 minutes. Can you please let me know what is the length of the video clip you are trying to share and also can you tell...
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Official comment Your issue can be resolved by following the steps from this link: https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD
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Official comment Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that. As RealNetworks makes new products available to customer...
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Official comment Can you please let me know what happens when you try to sign in? Any error messages?